Terms of service

Last updated September 2026

Welcome to Kaelo. By accessing or purchasing from our website you agree to be bound by the following terms. Please read them before placing an order.

1. General

These terms apply to all users of the site, including browsers and customers. We may update or modify them at any time without prior notice. Continued use of the site means you accept the revised terms.

2. Products

We may limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display colours and finishes accurately, but actual colours may vary slightly with screen settings, and natural materials vary from piece to piece.

3. Pricing and payment

All prices are in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. We may modify prices at any time. Payment must be made in full at the time of purchase, through the methods offered at checkout.

4. Orders and cancellations

Placing an order is an offer to purchase. We may refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud. You may cancel within 24 hours of placing an order, provided it has not been dispatched. See our refund and return policy for more.

5. Shipping

We ship across India. Delivery timelines are estimates and not guarantees. See our shipping policy for details.

6. Intellectual property

All content on this website, including images, text, logos and design, is the property of Kaelo and may not be reproduced, distributed, or used without prior written permission.

7. Limitation of liability

Kaelo is not liable for any indirect, incidental, or consequential damages arising from the use of our products or this website. Our liability is limited to the purchase price of the product in question.

8. Governing law

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in Raipur, Chhattisgarh, India.

9. Contact

For questions about these terms, write to thekaelostore@gmail.com.